We understand that what happened affected your work, however after deeper digging into the matter we found that JAP is not responsible for it. Anyway, if your tracks were removed and your order was still in progress, we will partially refund it for you no questions asked! We will calculate any reminder and refund the remaining amount. As is written

We cannot reveal sensitive information but we can give a brief explanation of what is going on. Anyway, if your tracks were removed and your order was still in progress, we will partially refund it for you no questions asked! We will calculate any reminder and refund the remaining amount. In this case we will happily investigate what has been deliv